Frequently Asked Questions

What is your cancellation policy?

Find out more

What is the minimum rider age?

Sand & Surf Rides - 3 years old & up

Cruise Rides - 10 years old & up

Do we tip the guides?

Yes! At least 20% - 25% for each guide present.

How long are the rides?

Our rides last for 1 hour and 15 minutes approximately.

What should I wear?

You can wear your swimsuit, shorts, activewear or whatever you feel the most comfortable in. Just keep in mind you will be getting wet.

Will you help me take pictures?

Yes we will! Our guides will help you capture the most amazing shots on your phones during your experience. We also work with a local professional photography company that we can put you in contact with. They can meet you at your booked ride to capture your memories. 📷

Can my kids ride with me?

You would not be able to ride the same horse as your kids, but we do offer a one on one guide that will be with each rider each step of the way. Including if they need extra help and someone riding with them.

I don't have any riding experience is that ok?

Yes it is! Only about half of our riders have riding experience, so if you've never rode a horse before you have nothing to worry about. We will offer you a one on one guide that will be there to help you with anything you need as well as answer any questions you might have.

Are there a weight restrictions?

Our weight limit for rides is 260 pounds.

What are your hours?

Our schedule is based on low tides which means the ride could be at a different time depending on the day. We do rides every day but Tuesday's.

What happens if it rains?

If weather is not permitting we will reschedule for another time and day or offer a rain check. The weather can be unpredictable but we normally wait at least 45 minutes to see it the weather will clear up.

Do I have to do all of the activities?

Of course not! During your ride your guide will go over all of the activities we offer and you just let us know which ones you would like to try.